Digitizing converts your artwork into a stitch file an embroidery machine can read. Our team punches every file manually — no auto-digitizing — so designs sew clean on real fabric the first time.
All major formats including DST, PES, JEF, EXP, HUS, VP3, CSD and XXX. Tell us your machine model and we'll match it.
Vector art is scalable graphics for printing/signage (AI, EPS, SVG). Digitizing is specifically stitch instructions for embroidery machines. We do both.
Yes — that's our daily bread. Send whatever you have (sketch, photo, screenshot) and we'll produce a clean, print-ready vector.
Pricing is based on stitch count: $20 for a left chest, cap or any design under 10,000 stitches, then $2 per additional 1,000 stitches. See the full breakdown on our pricing page.
No. The quote we give you is final. No setup fees, no file-format surcharges, no surprises at checkout.
Cards, bank transfer and PayPal. Bulk production orders can be split into milestone payments.
Yes — automatic tiered discounts kick in at 100+ pieces on apparel and 50+ on patches.
Standard is 2–12 hours depending on complexity. Rush service can return files in as little as 2 hours during business hours.
Patch bulk runs take 7–12 days of production plus shipping. Apparel depends on quantity — your quote includes an exact date.
Yes, we ship worldwide with tracking. Clients in 28+ countries and counting.
Yes — registered customers see order status live in their account area after sign-in.
We redo it free. If anything about the file or product misses spec, fixes are on us — no debate.
Yes, free edits within 30 days of delivery for digitized files.
Always. Physical orders ship only after you approve a proof or sample photo.
No minimums on digitizing and vector work. Most apparel items have no minimum either; some patch types start at 50 pieces.
Answers within 1 hour during business hours — from people who actually do the work.
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